Conference Agenda
Day One // Tuesday 10 May 2022
18.30 // Welcome Reception, hosted by Emirates Post
Join us before the conference starts, meet your fellow delegates and take in the sights of Dubai on a luxury yacht, generously provided by Emirates Post
Welcome Remarks by Peter Somers | CEO | Emirates Post
Day Two // Wednesday 11 May 2022
Join us in the Al Ras Ballroom at the InterContinental Dubai Festival City
09.00 // Welcome Remarks
Abdulla Mohammed Alashram | Group CEO | Emirates Post Group
09.30 // Welcome to Dubai
Neil Jackson | Chief Executive | Triangle Management Services
09.35 // The Big Postal Perspectives
We will be kicking off our pioneering session with a stellar line up of postal leaders from across Europe, Middle East and Africa. We will be taking a top-down perspective at past, present and future trends, how our landscape has adapted and the changes we expect to see in the budding years to come.
Chair: Ian Kerr | Founder | The Postal Hub
09.40 // Emirates Post Geared for the Future
Peter Somers | Chief Executive Officer | Emirates Post
09.55 // Transcending Post and Parcel Opportunities through Transformation, Technology and Innovation.
Sari Chreih | Acting Chief Strategy & Transformation officer | Saudi Post
10.10 // Delivering e-Commerce from the First and Last Mile
Eduardo Herrera | Operations Director | Correos
10.25 // Winning the New Delivery Game
Brody Buhler | Chief Executive Officer | Escher
10.40 // Discussion and Q&A
10.50 // Networking Break
Refreshments are available in the showcase exhibition area
11.35 // Maximizing cross border productivity to progress the e-commerce experience
While the explosion of e-commerce has been great news for logistics providers, it poses its own cross-border challenges. This session considers how carriers can develop greater efficiencies to ensure outstanding customer satisfaction.
Chair: Bryan Moulds | Chief International Business Unit Officer | Emirates Post
11.40 // Sustainable Cross Border Transportation
Raji Hattar | Chief Sustainability Officer | Aramex
11.55 // Moving the Cross-Border Challenge into an Opportunity
Jan Van Roey | SVP EU Operations & Sales | Landmark Global
12.10 // How PRIME Supports Post in E-Commerce Expansion
Cinzia Neri | Head of PRIME | PRIME
12.25 // Discussion and Q&A
12.35 // Networking Buffet Lunch
Lunch is available in the showcase exhibition area
13.50 // NAVIGATING CROSS BORDER & CUSTOMS OBSTACLES
The optimisation of cross-border logistics is a critical part of post and parcel business operations. Insights, regulations, challenges and solutions that accompany cross border and customs activities will be looked at by operators and facilitators from across Europe, Middle East and Africa, swaying towards opportunities for operational success.
Chair: David McGrath | Group Marketing Director | Jersey Post
13.55 // Unlocking Global eCommerce Growth Through the Power of Data
Martyn Noble | Co-Founder, Chairman & CEO | Hurricane
14.10 // Emirates SkyCargo Delivering Cross-Border Success
Dennis Lister | VP Commercial and Product Development | Emirates SkyCargo
14.25 // Navigating Tax in Global E-Commerce
Atul Bhakta | Group CEO | One World Express
14.40 // Discussion and Q&A
14.50 // Networking Break
Refreshments are available in the showcase exhibition area
15.45 // Driving Innovation to Optimise Cross Border Efficiency
With the upsurge in e-Commerce, the industry has been met with the pressures and challenges of shifting consumer behaviours and adjusting to modern technology whilst coming out of an international health crisis. From augmented reality to autonomous robots and drones, industry experts will reflect on how investing in technology and innovation can enhance productivity, competitiveness, and customer satisfaction. In this session, we will learn more about the innovative measures taken by the European, Middle Eastern and African operators to ensure modern consumers remain satiated with their faster and cheaper demands.
Chair: Ian Kerr | Founder | The Postal Hub
15.50 // Cross-Border Has a Technology Problem, API’s Are the Answer
Clint Reid | Founder & CEO | Zonos
16.05 // Reshaping Cross-Border Trade with AI-Based Solutions
Egon Veermae | COO | Eurora
16.20 // Delivering the Future Together
Guido Vangenechten | Transport and Logistics Sales Director | Honeywell
16.35 // How to Adapt Your Pricing Strategy to Face High Inflation
Dao Nguyen | Head of Sales and Business Development | Open Pricer
16.50 // Discussion and Q&A
WORLD POST & PARCEL AWARDS
19.30 // Drinks Reception
Enjoy some drinks and unwind with your fellow delegates, before the Awards ceremony begins, sponsored by One World Express
Enjoy a 3 course meal in a fantastic setting and celebrate with the best of the industry at the Awards Winners Presentation
Day Three // Thursday 12 May 2022
09.00 // Postal Transformation
In the face of changing consumer behaviour, postal operators face an abundance of challenges that collectively call for a structural transformation. This session will explore how posts can anticipate disruptions and the changes they can exploit changes to ensure customers receive exceptional service, from leveraging artificial intelligence, expanding mobile functionality and other technological capabilities.
Chair: Kevin Seller | VP of Sales, EMEA | Escher
09.05 // Fast track to the future
Ivan Culo | Chief Executive Officer | Hrvatska Pošta
09.20 // Achieving Successful Outcomes by Coordinating People and Disruptive Technologies to Accelerate Last-Mile Delivery
George Constantopoulos | Chief Executive Officer | ELTA (Hellenic Post)
09.35 // Omniva Transformation to Technology Savvy Trendsetter
Sven Kukemelk | VP International Business | Omniva
09.50 // The Evolution and Adoption of the Digital Postbox
Christian Vindinge Rasmussen | CEO | Beyon Connect
10.05 // Discussion and Q&A
10.15 // Networking Break
Refreshments are available in the showcase exibition area
10.55 // E-commerce Experience And Efficiency
This session will explore how consumer behaviour impacts ecommerce logistics and the power of returns to redefine the relationship between consumers and retailers whilst considering what more can be done to ensure outstanding customer experience from faster refunds, quicker collections, convenient drop-off locations, pudos and tracking capabilities.
Chair: John Tuohy | Founder & CEO | OOHPod
11.00 // Why Efficiency Sacrifices Experience in Delivery, and How to Change the Balance
Katie Langley | Global Sales Director | Doddle
11.15 // How Returns have Redefined the Relationship between Consumers and Retailers
Al Gerrie | Founder & CEO | Zig Zag Global
11.30 // Looking Back, Looking Forward
Kevin Swindin | Director for Overseas Partnership | Royal Mail
11.45 // How Consumer Behaviour Impacts E-Commerce Logistics
Sini Wilson | Growth Consultant | Netparcel
12.00 // The last mile problem
Yasmine Abdel Karim | Co-Founder & CEO | Yalla Fel Sekka
12.15 // Discussion and Q&A
12.25 // Networking Buffet Lunch
Lunch is available in the showcase exibition area
13.25 // SUSTAINABILITY – PAVING THE WAY
With the rising pressure for corporate businesses to reduce their environmental footprint, having a positive impact on our fragile environment and customers has never been more critical. Experts will be highlighting how they are establishing more sustainable strategies and practices to help educate the wider network of logistics and optimistically create a more environmentally friendly industry.
Chair: Carlina Marani | Managing Director ASIAM | Accenture
13.30 // DHL & The Energy Revolution
Amadou Diallo | CEO MEA | DHL Global Forwarding
13.45 // How do the Dutch Reinvent Global eCommerce Logistics in a Sustainable way? Lessons Learned from a Country Far Below Sea Level
Rogier Havelaar | Head of Sustainability Parcels & Logistics | PostNL
14.00 // Is Your Business Set Up for (Sustainability) Success
Angela Hultberg | Global Director Sustainability | Kearney
14.15 // Sustainability – A Practical Roadmap
Khaled ElShabrawy | Government & Smart Cities Lead | Microsoft
14.25 // Discussion and Q&A
WMX EMEA is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com
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